Skello vs When I Work

Why Switch from When I Work to Skello?

When I Work is a popular US-headquartered employee scheduling platform, particularly strong for US retail, hospitality, and shift-based businesses. For French and broader European businesses, the trade-offs are familiar: When I Work is US-jurisdiction, native US-labour-law compliance doesn’t translate to French/EU requirements, and integrations with European payroll platforms are limited or non-existent.

Skello is the French alternative. Paris-headquartered, native French/EU labour-law compliance, used by 30,000 field teams (700,000 employees) across France and Europe. For French and broader European retail, hospitality, healthcare, and manufacturing operations, Skello is structurally aligned.

Feature Comparison

Feature	Skello	When I Work
Jurisdiction	France 🇫🇷	United States 🇺🇸
Data location	EU (AWS, Ireland)	US default
GDPR	✅ Native	⚠️ Provider claims
CLOUD Act exposure	⚠️ Indirect (US sub-processor AWS)	⚠️ Yes
French labour-law native	✅ Best-in-class	❌
French payroll integrations	✅ PayFit, Cegid, ADP France	Limited
Convention collective handling	✅ Native	❌
Working-time compliance	✅ EU-native	US-native
Mobile shift management	✅ Native	✅
Open availability	✅	✅ Native
Native multilingual	✅ FR/EN/ES/IT	English-primary
Pricing	€3-8/employee/mo typical	Similar

For French and EU shift-based operations, Skello is structurally aligned. For US-specific operations, When I Work still wins.

Pricing

Skello custom pricing typically:

• SMB tier: €3-5/employee/month — basic scheduling + time tracking
• Mid-market tier: €5-8/employee/month — advanced features + integrations
• Enterprise tier: custom — multi-site, advanced workflows, dedicated CSM
• Pricing factors: employee count, feature mix, integration scope

When I Work for comparison:

• Standard: $2.50/user/month
• Advanced: $6/user/month
• Complete: $8/user/month

For French and EU shift-based businesses, Skello pricing is competitive with When I Work plus delivers native labour-law compliance that materially reduces compliance overhead.

Privacy & Data Sovereignty

Skello’s structural advantages:

• French corporate jurisdiction — Skello SAS subject to French and EU law
• Hosted on AWS in Ireland (EU region) for employee and scheduling data
• GDPR-native with comprehensive Article 28 DPA
• CNIL-aligned for French regulator expectations
• No US parent company — hosting on AWS (Ireland) means indirect CLOUD Act exposure via a US sub-processor
• DSGVO-strict alignment for German Mittelstand customers

For European employee scheduling data — which contains personal information, work-time patterns, performance signals, and integration with payroll — EU jurisdiction is materially relevant under GDPR and broader EU employee-protection frameworks.

Migration Guide

Moving from When I Work to Skello:

1. Skello onboarding kickoff (1-2 weeks)
2. Map current shift structures and labour rules to Skello configuration (1-2 weeks)
3. Bulk-import employee data with role and availability mapping (1 week)
4. Configure French/EU payroll integration (PayFit, Cegid, ADP France) (1 week)
5. Set up working-time compliance rules per applicable convention collective (1 week)
6. Train managers on Skello scheduling interface (1 week)
7. Train employees on Skello mobile app and shift management (operational)
8. Run parallel with When I Work for 1-2 scheduling cycles (1-2 months)
9. Decommission When I Work at contract end (administrative)

Estimated total time: 6-12 weeks for substantial deployments. Difficulty: Moderate; employee scheduling system migrations need careful manager and employee change management.

Example Scenarios

Illustrative scenarios of how teams typically use these tools — not documented customer case studies.

A French restaurant chain uses Skello for scheduling across 30+ restaurants. The native French labour-law compliance, integration with their payroll (Cegid), and DSGVO-strict operation matched their compliance requirements. The time saved on scheduling management added up to substantial annual savings.

A Belgian retail group uses Skello across their store network. The Skello platform’s multilingual support handles French + Dutch employee bases; the EU jurisdiction matched their data-protection officer’s preferences.

A German healthcare provider uses Skello for shift scheduling across hospital nursing staff. The German labour-law compliance handling and EU data residency matched their internal compliance requirements where US-built scheduling alternatives required extensive compensating documentation.

Company Background

Skello SAS was founded in 2016 in Paris. The company emerged from observation that French shift-based businesses were poorly served by existing scheduling tools — most US-built, none with native French labour-law compliance handling.

By 2026, Skello says it is used by 30,000 field teams and their 700,000 employees across France and broader Europe. The company has raised substantial venture funding while maintaining Paris operational base. Skello is one of the European HR-tech success stories of the late 2010s and 2020s.

Security & Compliance

• ISO 27001 aligned practices
• GDPR-native with comprehensive Article 28 DPA
• CNIL-aligned for French regulator expectations
• AWS data centres in Ireland (EU)
• TLS 1.3 for all data in transit
• AES-256 for data at rest
• SSO/SAML support
• Sub-processor transparency published
• French labour-law compliance built into product architecture

Integration Ecosystem

• French payroll: PayFit, Cegid, ADP France, Silae, Sage
• European HR: Personio, Lucca, BambooHR
• Communications: Slack, Microsoft Teams, Element
• Time-clock hardware: integrated time-clock device support
• API: comprehensive REST API for custom integration
• CSV exports: bulk data exchange
• Mobile apps: native iOS and Android for employees and managers

Who Should Switch?

Skello is ideal for:

• French shift-based businesses of any size (retail, hospitality, healthcare, manufacturing)
• European multi-country shift operations needing multilingual support
• Convention collective-regulated employers wanting native compliance
• DSGVO-strict organisations with employee-data-sovereignty preferences
• Mid-market shift operations outgrowing manual scheduling

The Bottom Line

When I Work remains the right choice for US-headquartered shift-based businesses prioritising US labour-law compliance and US-ecosystem integration. For French and broader European shift-based operations — particularly retail, hospitality, healthcare, and manufacturing with convention collective requirements — Skello is the better choice: French corporate base, native EU labour-law compliance, deep European payroll integration, and proven adoption across 30,000 field teams (700,000 employees).

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Looking for more European HR-tech alternatives? See also: PayFit vs Gusto and Lano vs Deel.

Frequently Asked Questions

What's employee scheduling software for?

Employee scheduling software automates shift planning for businesses with shift-based workers (retail, hospitality, healthcare, manufacturing). It handles availability tracking, shift assignment, labour-law compliance (working-time limits, break requirements, overtime), mobile shift management for employees, and integration with payroll. For shift-based businesses, dedicated scheduling tools dramatically reduce manager time spent on rostering and reduce labour-law compliance errors.

How does Skello compare to When I Work?

Both are full-featured employee scheduling platforms with similar core capabilities. Skello is European-focused with native French/EU labour-law compliance and French/EU payroll integrations. When I Work is US-focused with broader US-specific labour-law handling. For French and EU shift-based businesses, Skello is structurally aligned; for US operations, When I Work typically wins.

Is data hosted in the EU?

Yes. Skello stores employee scheduling data, time records, and integration data with Amazon Web Services (AWS) on servers in Ireland. Skello SAS is a French company subject to French and EU law with no US parent company — but because AWS is a US sub-processor, there is indirect CLOUD Act exposure. For European employee data including work-time patterns, performance data, and personal information, EU jurisdiction is materially relevant under GDPR and EU labour-protection frameworks.

Does Skello handle French labour-law compliance?

Yes. Skello is built around French labour law — convention collective compliance, working-time tracking (35-hour week, RTT, paid leave), break requirements, overtime calculations, weekend/holiday premiums, automatic alerts for compliance violations. For French employers, this represents significant operational value versus US-built scheduling tools that require extensive manual compliance handling.

Can I migrate from When I Work?

Yes. Standard process: 1) Skello onboarding and implementation, 2) Map current shift patterns and labour rules to Skello configuration, 3) Bulk-import employee data, 4) Configure payroll integration (PayFit, Cegid, ADP France, etc.), 5) Train managers and employees on Skello interface, 6) Parallel-run for 1-2 scheduling cycles, 7) Switch fully to Skello. Plan for 6-12 weeks for substantial deployments.